What is the nursery staff-to-baby ratio?

Maximum 8 babies with a 1:2 nurse-to-baby ratio, ensuring attentive individual care.

Can dietary preferences be accommodated?

Yes. Reviewers report the kitchen team has swapped meals for plant-based options and adjusted herbal tonics based on feedback and TCM advice.

Are there activities for mothers during the stay?

Yes. Postnatal massage, aromatherapy facials, sound baths, training classes, and relaxation activities are offered. Special couples' dining is also arranged.

The Lili Retreat Confinement

Updated 2026-09-24 · 4,660 reviewed · 204 listed · Scored from 54 Google reviews · How we rank ›

4.9(54) 78 composite score See reviews on Google ✓ Google-verified

international-schools

Location: Seksyen 16, Petaling Jaya
Service: international-schools
Reviews: 54
Best for: First-time mothers seeking a home-like, peaceful recovery environment with attentive baby care.

Business data from Google Business Profile, checked 2026-09-24. Facts from the business's own website were fetched 2026-08-24.

What do recent reviews say?

Most guests describe a serene retreat with genuinely caring nursery staff who provide hands-on attention to newborns and supportive recovery care for mothers. Rooms are clean, meals nutritious and flexible to dietary needs, and management responsive to most requests.

One family reported serious trust issues: a baby found in an unsafe prone position on CCTV, sharp bed edges and missing bathroom guardrails unaddressed for weeks, privacy breaches while breastfeeding, and inconsistent care policies. These concerns suggest safety and operational inconsistencies that prospective families should carefully evaluate.

Praised for

attentive, caring nursery staff
peaceful, spacious environment
nutritious, well-prepared meals
flexible, accommodating management
comprehensive postnatal support services

Watch-outs

infant safety lapses (prone positioning)
unresolved safety hazards in rooms
privacy concerns in layout
inconsistent policy enforcement
delayed staff communication

dedicated-teachersgood-facilitiessafe-environmentresponsive-adminsupportive-communitycaring-staff

Best for: First-time mothers seeking a home-like, peaceful recovery environment with attentive baby care.

Think twice if: Safety protocols and room hazard management warrant direct inspection before booking; one family reported unresolved safety risks.

What are they good at?

calm, spacious setting with outdoor areas
low nursery ratio (1 nurse to 2 babies max)
flexible meal adjustments and TCM support
daily housekeeping and sterilisation

Worth knowing

Named nursery staff: Dayana, Joy, Nory, Lorie, Abby, Anne
Maximum 8 babies in nursery with 1:2 nurse-to-baby ratio
Managers: Grace and Shiau Huei
Services: postnatal massage, aromatherapy facials, sound bath, TCM visits, lactation support
One report: infant found in unsafe prone position for 8 minutes; unresolved postpartum safety hazards (sharp bed edges, missing bathroom guardrails); privacy issues in Room 1

How we scored this

How We Rank

Star rating 91

Review volume 76

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Rating breakdown

FAQ

What is the nursery staff-to-baby ratio?: Maximum 8 babies with a 1:2 nurse-to-baby ratio, ensuring attentive individual care.
Can dietary preferences be accommodated?: Yes. Reviewers report the kitchen team has swapped meals for plant-based options and adjusted herbal tonics based on feedback and TCM advice.
Are there activities for mothers during the stay?: Yes. Postnatal massage, aromatherapy facials, sound baths, training classes, and relaxation activities are offered. Special couples' dining is also arranged.

Contact

Phone: +6012-7298110
Website: https://liliretreat.com/
Address: 24, Jalan 16/5, Seksyen 16, 46350 Petaling Jaya, Selangor
Open in Google Maps

Last verified 2026-09-24

Opening hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: 09:00-17:00
Sunday: 09:00-17:00

As listed on Google.

From their website

Services listed

Confinement carePostnatal wellness and supportNursery carePost-gynaecological surgery careWellness roomsMealsSafe transferCatering and dining

As published by the business on its own website; not independently verified.

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